You can easily access and modify your plan settings by reaching out to our customer support team via email or phone. We are available to help you view and update your subscription details, such as changing your plan tier, adjusting payment information, or canceling your subscription if needed.

Alpha Sophia provides a comprehensive view of the US healthcare market by drawing data from various sources. Our platform integrates procedure volumes and billings. Insights based on ~80% of US medical claims are available with our Max plan. This includes Medicare, Medicaid, Government and Commercial claims across all therapeutic areas, covering approximately 300M+ patient lives.

We understand the importance of accurate and up-to-date information for making informed decisions in the healthcare industry. That is why our healthcare data is refreshed on a regular basis.

Alpha Sophia is a powerful platform that provides an extensive dataset of healthcare information in a user-friendly and digestible format. Our platform empowers you to conduct market analysis and competitive intelligence in the healthcare industry in multiple ways. You can identify healthcare providers that are most relevant to your product or service, uncover trends in the healthcare market by region or product category, and gain deep insights into specific providers and physicians. With Alpha Sophia, you can also explore detailed information about providers, such as their preferences, professional history, and billing patterns. This level of granularity allows you to make informed decisions and develop targeted strategies based on a comprehensive understanding of the market dynamics.

We recognize the importance of seamless integration with your existing systems and workflows to maximize your efficiency. You can export all lead lists from Alpha Sophia via Microsoft Excel. This allows you to easily plug the data into your existing tools and processes. We also offer custom development and integration according to your requirements ranging from API access to seamless integration with your preferred CRM (e.g. Salesforce or HubSpot). This enables you to directly connect with Alpha Sophia, ensuring a smooth flow of information and streamlined processes. If you have specific needs beyond what is currently offered, we encourage you to reach out to us. We are open to exploring further possibilities to better align with your unique workflows and requirements. Our goal is to provide an ideal user experience by integrating Alpha Sophia with the tools you already rely on.

Ensuring your team's success in using Alpha Sophia is our top priority. We have invested significant efforts in creating a seamless onboarding experience and providing comprehensive training materials. Our onboarding process is designed to make it incredibly easy for you to start using Alpha Sophia from day one. We provide user-friendly documentation, tutorials, and guides to help you get acquainted with the platform quickly and effectively. We also offer special training sessions to further enhance your team's proficiency in utilizing the powerful features of Alpha Sophia. These customized training sessions are tailored to your specific needs and can help your team fully leverage the capabilities of the Alpha Sophia platform. Simply reach out to our representative, and they will assist you in scheduling the onboarding and training sessions.

We prioritize the highest privacy standards both in terms of storing healthcare data and our customers' information. Your searches and lead lists on Alpha Sophia are entirely private and confidential. Any activities performed within the platform are only viewable within your organization. We strictly adhere to data privacy regulations and take extensive measures to protect the confidentiality and security of your data. For more detailed information about our legal requirements and privacy practices, please visit our dedicated legal page at alphasophia.com/legal and refer to the Terms of Service and Privacy Policy as a customer.